Australia Post warns of "Track and Trace" Phishing Email

Wednesday, 18 May 2011

Australia Post is alerting customers to an unsolicited phishing email advising them that their mail article has arrived. These emails include references to Australia Post and include items like our logo, which may mean that some customers are unsuspecting victims of these scams.

We recommend customers remain alert of unsolicited emails from organisations requesting personal or financial information. Australia Post does not send emails requesting you to confirm, update or disclose your confidential financial information.

If customers are suspicious of an email regarding tracking a mail item, we encourage them to track their items online at auspost.com.au

Australia Post is a regular supporter of National Cyber Security Awareness Week and is committed to helping Australians understand cybersecurity risks to help protect their personal information online.

For more information on phishing scams and the simple steps to protect their personal and financial information online visit StaySmartOnline